Ordering one of our Hosting/Marketing packages is easy and fast. You can have your site up and rolling in just a few hours.

From Seth Godin:

Ten things programmers might want to know about marketers.

Nine things marketers ought to know about sales people

I'm going to resist the urge to over-analyze the reasons why programmers 'might want' to know about marketing, but marketing 'ought' to know about sales. OK? I'm still mildly amused when the tech versus marketing dynamic sounds like a fight for who is getting more cake.

Om Malik posted a great conversation starter entitled Attack of the You Tube Clones, talking about all the video sites that are out there now from the "majors".

AOL just announced Uncut Video, their own version of online video sharing ala You Tube. (Read Mashable’s take on it.) Niall Kennedy says that Yahoo is working on something similar as well, and said so in its analyst day meeting with the financial analysts. Niall says that “The new video site includes videos from around the web and a few from Yahoo! users as well.”

With Google Video and MySpace Video already up and running, I wonder what are the exits for companies like You Tube and other such services? Will someone buy YouTube for its traffic? What are your thoughts on this?

The bits of setting up a video sharing service are fairly simple. Or at least, the Web 2.0 tech platform for running a community website. Of course the Drupal framework can be used as one example (this story about Bryght in the Saskatoon Star Phoenix apparently quotes Roland as saying we'll build a clone of MySpace for $100K), but Ruby on Rails or any other decent web framework can be used to easily build web applications/community sites.

Co-host Brad Forsythe interviews Asian branding expert, Jonathan Holburt - CEO of Holburt Consulting.  Jonathan has spent 21 years in advertising after a career start as an English teacher in Tokyo. He has worked on such major accounts as Procter & Gamble, AT&T, Kraft, Hewlett-Packard and Pepsi Foods while at Saatchi & Saatchi, Young & Rubicam and DDB. A native Californian who graduated from UCLA, Jonathan has spent 19 years in Asia, having lived in Singapore, Hong Kong and Tokyo. He started his marketing consulting company, Holburt Consulting, in June 2005 and has clients in Vietnam, China, Taiwan, Malaysia and Singapore. He has written a novel (which is in the process of being “optioned” for the movies) and numerous articles for the Asian Wall Street Journal.

For entertaining advice join hosts, Ray Schilens and Brad Forsythe, for a lively and informative two-hour discussion.

Co-host Brad Forsythe interviews Susanne Lyons, CMO of Visa USA. Susanne is responsible for all aspects of brand, advertising and marketing services for one of the world’s most successful payments companies, and serves on the company’s Executive Management Committee as Chief Marketing Officer. She has held senior marketing and general management roles at some of the largest financial services companies in America. She also served as Chief Marketing Officer for Charles Schwab & Co., Inc. In her ten year career at Schwab, she held various marketing and general management positions, including Enterprise President of Retail Client Services, where she was responsible for 4000 customer service employees.

Co-host Brad Forsythe interviews Jeff Diskin, Senior Vice President of Brand Performance for Hilton Hotels.  In his position, Diskin is responsible for providing strategic brand direction for the Hilton full service brand, targeting market share growth, meeting revenue targets, overall brand positioning, brand marketing, and establishing and maintaining brand standards. Prior to his appointment as Senior Vice President, Diskin served as President, Chief Operating Officer – Hilton HHonors Worldwide, and was responsible for the worldwide marketing and operations of the award-winning Hilton HHonors hotel guest loyalty program. He joined Hilton Hotels Corporation in 1989 as Manager of Business Programs, and later was promoted to Director of Business Programs for the company. Prior to joining Hilton, Diskin held a variety of account service, customer service, and creative management positions at Marketing Performance & Innovation (MPI), a subsidiary of United Airlines.

For entertaining advice join hosts, Ray Schilens and Brad Forsythe, for a lively and informative two-hour discussion.

Blogging live today from the American Marketing Association Hot Topic: Ahead of the Curve – High Tech Trends in Marketing

Dave noted an interesting shift when it comes to consumers trying to own the brand, such as in a recent case with Southwest airlines, where Operations gets involved and takes precedence over marketing and the 'designed' brand experience. Customers tried to take control of the brand experience, Southwest's operations team shut the customers down. What's a marketer to do?

The real magic in consumer marketing is in the consideration cycle, specifically in the consideration phase, where word-of-mouth is an HUGE component. The biggest question that you need to answer for the consideration phase is:

Would my customer recommend my company/brand/product/service?

Who likes podcasting? People that have a story to tell!

How many of you have an 'audio recorder' in your home? ....hmm, let me bust out the old cassette recorder.

How many of you have a video recorder? Oh, yeah, got the video/digital/web camera right over here!

Video is powerful. And gaining traction.

Dave talks about education marketing (vs. an infomercial). Infomercial are pitching a product, where as 'education marketing' is all about getting after the things that customers are really interested and helping them be more effective in their complex purchases. It's about really helping customers through it. It's not for everyone. If you're not a category leader, or don't have a product that warrants an educated purchase, then don't bother. This is not for you.

Technorati Tags: AMA Hot Topic

I made some comments today during Steve Rubel's Gnomedex session. Steve asked, what are PR and marketing professionals doing right and wrong? What do people who blog want/need from such departments?

After much arm waving I got Steve to notice me, and I answered with three P's.

1. Permalinks: folks, this is such a simple one. Don't make your press release page be "press.php" and old news be "archive.php". Have a single, unique link for each press release, news story, product, or (*gasp*) blog post you make. This means not trying to make me figure out a crazy javascript or Flash navigation system, but simply having a clear, single link I can use to directly get to information. URL schemes like /news/2006/07/01/bigstory or /products/coolproduct/model-vw83 are some good examples.
2. Product Info: I like product info. I like permalinks to direct product info. I like tech specs, and I like easily grab-able (and even better, friendly licensed) product photos. Heck, encourage me to hotlink images from your corporate server. Include copy/paste code that includes the permalink and a caption that I can drop into any system that groks HTML. For bonus points, make a little Flash/Javascript/rotating GIF widget that I can put into a post.
3. Personality: yes, I want personality. This one is last, because a lot of corporates just can't get past legal, or want the community to bring in the personality. If you're not going to blog, perhaps upgrade your press release writer to someone with a little more human in their blood, or give me a contact that I can talk to/interview to get more of a human face to the information you're presenting.

It seems so simple. But I know how difficult this can be. Many marketing and PR departments rely on a chain of consultants, contractors, or other folks to manage their web presence somewhere down the line. PR types need to become actively vocal about the needs they have. The three P's might be a good place to start.

Web services are still really big at Microsoft. I can't wait for the public releases of Indigo to make this all much easier to do. On the MSDN and SDK teams there has been a lot of talk about exposing web services, adopting RSS as a standard syndication mechanism, etc.  I distinctly remember in the V1 .NET Framework when Jeff Richter worked with Jim Gray to create the TerraServer web services.  This is really a great use of a simple API backed by a huge system that provides real value that you would never want to try to build yourself. Looks like they are still up at http://terraservice.net/webservices.aspx  The API is pretty much the same as in 2000... that is goodness!!

Google seems to have a pretty straight forward set of APIs via a web service too.  http://www.google.com/apis/  It is great to see them support VB with their samples.  I can't seem to find the MSN Search web services...maybe someone can point me to them.

Where are you successfully using web services?

What are the next big ideas for the services in the consumer space?

Thoughts, rants, and raves welcomed. -Bret

Co-host Brad Forsythe interview Brian Steinberg, the advertising columnist for The Wall Street Journal. Prior to being appointed to his current position in 2003, Mr. Steinberg was a special writer and the media business reporter for Dow Jones Newswires, the Company's realtime, electronic news division. As Newswires' lead media reporter, he covered many subjects and companies and edited "The Pitch," a weekly marketing column, which he originated with another reporter in September 1999. Mr. Steinberg joined Newswires in 1997 as a reporter covering the telecommunications industry. Mr. Steinberg was a business reporter and columnist for the Capital in Annapolis, Md., before joining Dow Jones. He has also worked as a news assistant in the Washington bureau of the New York Times and as an editorial assistant for Spy magazine. His freelance articles have appeared in the New York Times, the Washington Post, the San Francisco Chronicle, USA Weekend, Entrepreneur and Entertainment Weekly.

For entertaining advice join hosts, Ray Schilens and Brad Forsythe, for a lively and informative two-hour discussion.

For entertaining advice join hosts, Ray Schilens and Brad Forsythe, for a lively and informative two-hour discussion.

According to a recent article in the Harvard Business Review (requires subscription or can be purchased), you could and you should strive towards integrated sales and marketing departments as the benefits of having both groups work in harmony are plentiful.

Stop marketing departments who spend on advertising without tying the results to sales, stop sales departments that only fulfill demand instead of (co)creating it, and stop managers for whom marketing is nothing more than selling and sales support... p.l.e.a.s.e!

The authors see two main sources of friction between sales and marketing - one economic and one cultural. The economic one has to do with the power distribution between sales and marketing in three of the four P's - promotion, pricing, and product. The cultural one, which may be even more entrenched, has to do with the fact that the two departments attract vastly different types of people - with different educational backgrounds, skill sets, etc.

The article offers a few suggestions to better align the marketing and sales departments:

• Encourage disciplined communication - and that does not mean more communication, which is expensive.
• Create joint assignments and rotate jobs
• Improve sales force feedback

Once you have your sales and marketing departments aligned you can go a step further and work towards achieving an integrated relationship. The authors suggest the following actions to achieve integrated departments:

• Appoint a chief revenue or chief customer officer - a CRO or a CCO
• Define the steps in the marketing and sales funnels
• Split marketing into two groups - strategic and tactical groups
• Set shared revenue targets and reward systems
• Integrate sales and marketing metrics

While some of the advise and terminology may seem a little staid or even passé (after all, is marketing still about the 4 P's? and is the buying process still a funnel?), the advise is solid and practical and should benefit any company with dysfunctional marketing and sales departments.

[Tags: sales marketing hr organizational behavior]

Disclaimer: This post is about (gulp!) the Internet. If even the idea of putting up a real estate website for lease options leads makes you sleepless then wait for the next post on Hotlines etc that don’t require you to even have a computer. :-)

How to use the Internet to attract buyers for your Lease Options:

There is a pretty big section in most newspapers, week after week, called Rent To Own in the Real Estate Section. Some newspapers call the section Lease Option also.

You will also see ads targeting to prospects with bad credit saying something to the effect that if you have been turned down by the mortgage companies – call us to get the home of your dream.

As a side note I am not a big fan of Land Contracts in Michigan. The foreclosure process that is required to kick out a non-paying Land Contract buyer who bought your home and then defaulted is long and governed by the same laws in Michigan that govern a bank foreclosures.

Although in certain circumstances (property being vacant) you can accelerate the eviction and some astute investors who play in the Land Contract world have told me that they add a eviction clause in their custom made Land Contracts – I have yet to see one contract in reality.

So some of the companies in Michigan who advertise and focus especially on bad credit / home ownership themes might be selling a 12 / 18 month Land Contract deal which gets the seller cashed out at a later date via a refinance. So keep that in mind when you are reading these ads.

Rent To Own Ads are pretty much 100% Lease Option ads and it is a good idea to check them out in your local newspaper before you do anything so to get a feel of the marketing.

Very very few real estate investors use the Internet to market their lease options which if you choose to do so does gives you a pretty good advantage over your competition in your local city. This is how it works:

1. Run advertisements consistently (more on classified ads later) in your local newspaper. I said “local” and “consistently” – two very important and precious words to keep in mind. Also you want to run these ads EVEN when you have NO house at the moment to Lease Option (more on that strategy later also).

2. Direct your prospects to your website.

3. Your website has pictures (lots of them), virtual tour if you want to really blow them away, description of the house with the list of all the upgrades you have done, any promotion you are running (free appliances, gift gas card etc), lease details such as monthly payments, Option number and finally the most important thing of all….

4. An invitation to join your Lease Option Buyer List. So lets say 10 people come to your website as a result of an ad that you ran in your local newspaper.

Well technically you can only sell your 1 home to one out of 10 but the other 9 are still in the market to buy something. May be they don’t like “that” house but who is to say that will not like the second house that you put up next month.

Entice them and ask them to join your Hot Lease Option Upcoming Houses Notification List so they get priority notification even before the house hits the classified section.

Sort of a Pocket Listing Invitation if you want to use the REO slang.

Understand that this strategy is advanced and mostly not used by anybody. Everybody wants to wait till they have a house or worse when the house is done.

The term you need to remember in real estate is Build To Suit – if you doing this, week in, week out your market will tell you what kind of houses you should be looking for.

This is the beauty of having a website and use it for more to tell you what the market wants in your local Michigan city instead of thinking about your website as something to sell that ONE house that you have right now.

I know it might sound hard to believe at first try but really most investors get so tied up in “doing” that deal that they have burning a hole in their head that they forget to build a business.

Nothing personal – just a fact of life. All entrepreneurs go through it. I did too in the beginning.

5. These are some of the things that you should be asking at your site from your site visitors – name, email, number of bedrooms in the house they want to get, basement preference, brick or frame, garage preference, city preference, if you are operating in a city which is comparatively big – it would help to ask a more specific question for example if you see Detroit ads they will mention something like East Side or West Side preference.

Where can you advertise on the Internet to get leads?

1. Detroit Craig’s List; at http://detroit.craigslist.org Free

2. Google Base: http://base.google.com Free

3. Google / Yahoo will be a pain the rear to do and get some leads because you are competing against everybody and their mother selling a $20 book on how to do lease options. Very hard to do Pay Per Click ads and get some leads out of there – not to mention expensive.

4. The thing that I am watching closely is the evolution of Google Local ads that will let you target and run really local ads on Google, which will be really effective for our kind of business.

5. For Sale By Owner sites: cheap prices for the most basic packages. Owners.com is a good example. The whole idea is to get people come to your Lease Option website.

6. EBay – will cost money to run - $150 at least. Plus my feelings about EBay are that it is more suited toward building an Investor List than attracting local homebuyers.

Where can you advertise offline to get Lease Option leads?

I am very old fashioned when it comes to real estate leads. May be the reasons that the damm $26 ads have made me so much money. Real estate is a Local game.

Seriously doubt that a guy in L.A. is thinking about buying a 3 bedroom in Redford. But there are renters in Redford with kids in Redford schools and mom & dad working in Dearborn and Sterling Heights.

They are reading the Sunday’s Free Press and Redford Observer – may be a small percentage looks on the net – may be it is a big percentage; there is a no hard data available anywhere that can pinpoint where most of the people are looking for Lease Option deals.

But I would suggest to you that do both – with 1-2 Knockout punch:

Punch #1: Use the free resources – Google Base; Detroit Craig’s List initially till you close on some deals, put some new money in your business checking account and then think about spending some money on the Internet. Since both of the above are free (at least for the time of writing this)

Punch #2: Spend you money where it will get you the biggest Return on your Advertising Dollars – your local newspapers. In the above example – run small ads driving people to your website in BOTH newspapers – Detroit News and Redford Observer – I repeat run ads in not one but both newspapers.

Sometime I get emailed about the cost of running these ads – well I worry about what comes back to my bank account and not too much on what I have to spend.

As long as coming in number is bigger than going out number – all is good. You can charge the advertising on your business credit card and pay it once the house is Lease Optioned off.

Or you can close one deal and take $500 off right from the top to spend it on advertising on your next deal. The real big mind shift that most entrepreneurs never make is not to think of advertising / marketing as an expense but as investment to build their business.

There are 2 big things in my business I spend money like it is going out of style – my education and my advertising. As long as I feed these two dragons, all is good in Planet Ijlal.

Website Domain Name Tips:

Spend some time thinking of a good and short domain name for your website. Rule of thumb is that keep it within 21 characters with the dot COM thing so it fit in one line.

Newspapers classified sections have a notorious tendency to break down the name in 2 lines if it is long and put a hyphen in the middle. I don’t have to tell you that that becomes a different name.

I had this experience personally one time when my ForeclosureTour.com ad became Foreclosure-Tour.com in two lines. Suffice to say that I did not get any leads that week.

So keep it within 20-21 characters and you will be in the limit. Also you don’t have to use www moniker anymore. I don’t use it anymore. www.MarkIjlal.com or MarkIjlal.com work the same way.

Also I hate long winded domain names – abcpropertyinvestmentsgroup.com is a great tribute to your LLC’s name but come on…. One of my coaching group member Lou Provanzano got a cool name recently for his Detroit deal – www.DetroitOnTheMove.com which gets full marks for originality and sounding good when you say it, print it and leave it on your voice mail.

And yes I am guilty of having long names in the past too – some of them are so crappy that I am actually embarrassed to share them here.

But the point is you want to have a good name; should spend some time on it, make a list of 10-20 names; ask your significant other, if you are in my coaching group, email me the names before you blow the insignificant amount of money needed to reserve them via Godaddy.com. Get a second opinion. This is how the world will see and your business. It is worth spending some time on.

How to get your Lease Option Website Designed:

This is the part where most will hesitate because they are still thinking big dollars when it comes to websites. In 2006, websites are so cheap that there is no excuse left for not to have one.

Where can you get a decent site made?

1. Do you have kids? Do you have neighbors who have kids? Do you have nieces, nephews, and little cousins? Know anybody who goes to a high school??? Every High School in America has a clique of geeks who can design a better-looking site than most web design firms out there.

I have personally hired 16 year olds – one time even flew one from Denver, CO to Michigan to work for two weeks on a business that I used to have. I had one 18 year old actually move to metro Detroit from U.P. to work on a project.

These kids were smarter, harder working and had a better work ethic than most grown ups I have worked with in the last 10 years. They get it. And they love doing this stuff and putting it for the world to see it.

I met an 18-year-old two years ago who was designing websites for Detroit Hip Hop acts – his sites could go heads up with a $50,000 site – he was doing this for $10 per hour.

Ask anybody who is going to high school and is between 14-18 in your life. They know a geek who can whip up a world class website for you in 7 days for probably pennies.

2. You can always go the outsourcing route and use a website a www.elance.com or www.rentacoder.com which will let you post up for free what you are looking for; bunch of companies (most of them in India / China and Eastern Europe) will put up competitive bids. They all have reviews on the previous work they have done; read them and give one the site to do.

If you are totally lazy and don’t want to do anything at all – then spend couple of hours trolling Google and Yahoo and find a website on lease options that you like and then tell whomever is doing your site to make your site look like them.

And for crying out aloud don’t copy blatantly but use it for inspiration and ideas. Most people like me use a copyright protection service that trolls the web looking for lift offs.

When we find somebody cutting and pasting our stuff – we get him or her shut down. I did that to bunch of bogs already that were just copying and pasting my content on their sites.

Next Part 5: How to figure out your Cashflow Payments, Exit Strategies that nobody wants to hear about but they sure do work, the absentee owner thing.